Privacy Policy
At Ginger Cloud, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our applications and services.
1. Information We Collect
Personal Information
When you register for an account or use our services, we may collect personal information including but not limited to:
- Email address (required for account creation and login)
- Name and profile information you choose to provide
- Username and password
- Communication preferences
Automatically Collected Information
When you access our services, we may automatically collect:
- IP address and device information
- Browser type and version
- Operating system
- Usage data and analytics
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account
- To provide, operate, and maintain our services
- To authenticate users and prevent unauthorized access
- To send you technical notices, updates, and support messages
- To respond to your comments, questions, and customer service requests
- To improve and personalize your experience
- To analyze usage patterns and optimize our services
- To detect, prevent, and address technical issues or security vulnerabilities
- To comply with legal obligations
3. Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure authentication mechanisms
- Regular security assessments
- Access controls and authentication
Your data is stored on secure servers provided by Google Cloud Platform. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our services (e.g., hosting, analytics, email delivery)
- Legal Requirements: We may disclose your information if required by law or in response to valid legal requests
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
- With Your Consent: We may share your information for any other purpose with your explicit consent
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our services and hold certain information. Cookies are files with a small amount of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.
6. Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights:
- Right to Access: You have the right to request copies of your personal data
- Right to Rectification: You have the right to request correction of inaccurate or incomplete data
- Right to Erasure: You have the right to request deletion of your personal data
- Right to Restrict Processing: You have the right to request restriction of processing your personal data
- Right to Data Portability: You have the right to request transfer of your data to another organization
- Right to Object: You have the right to object to our processing of your personal data
7. Email Communications
When you create an account using email-based login, we will use your email address to send you:
- Account verification and authentication emails
- Password reset instructions
- Important service announcements and updates
- Security alerts
You may opt out of non-essential communications, but certain transactional emails are necessary for the operation of our services.
8. Third-Party Services
Our services may contain links to third-party websites or services that are not owned or controlled by Ginger Cloud. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party services you visit.
9. Children's Privacy
Our services are not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can delete such information.
10. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to such transfers.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Last updated: December 1, 2025